Changing the UPC codes for an existing listing – Is it possible?
I am in a pickle. I started a business last year, and we started selling on amazon about 6-7 months ago. At the time, I thought I was doing the right thing by purchasing UPC codes from “speedy barcodes” (I know).
Now that we are growing and moving into retail markets and FBA, we need to start using GS1 certified codes.
The problem I’m facing is that our listing already has hundreds of 5 star reviews and we’ll lose those if I were to create a new listing under the new UPC.
Will amazon work with me to update the UPC codes or am I up a creek? I’m nervous to contact customer support because I don’t want them to pull my listing over a 3rd party UPC code.