Help getting my invoice accepted by Amazon.
I have tried several times to get approval for our children’s sleepwear product and I keep getting the vague responses as to why they’re rejecting something. This time they are rejecting the invoice I have provided. This is their reason:
” The product shown in the photos of the product packaging is not mentioned on the invoice you submitted. Please provide an invoice for the purchase of the same product shown in the photos of your product packaging. “
It is in fact the same product. Do they want a picture on the invoice from my supplier that shows the same product that I have on hand? I’m stuck here. Anyone who has jumped through these hoops and can help, I would greatly appreciate it.