New seller at risk of deactivation
Hey everyone was hoping to get some advice here. I recently became an Amazon seller and just got my first riew, but it’s a two star revw(woohoo..). I sell used books and do not do a lot of volume, so this rev*** is hurting me a lot with a 14% order defect rate. My question is, since I don’t do a lot of sales does that mean if by the next 60 day period comes I don’t have this defect rate below 1%, even if it’s due to this one rew, can I be deactivated? Also is there a way to get rews looked at by Amazon? The two star re**ew was for the book having highlighted text in it, but it’s a used book, two stars seems harsh. Thanks for any feedback.