Verified for wrong region, now getting zero help
Hi All,
I am having a ridiculously difficult time verifying on Seller Central. I clicked the ‘Sign-up’ link on the sellercentral-europe url which redirected me to .com and I thought nothing of it. I completed the verification process and got a confirmation email that I have been accepted… For North America..
I click on my United Kingdom profile and it tells me to ‘complete registration’ which then redirects me to a message saying ‘While we verify your credit card, you can start exploring the ‘Seller Central’ of North America’
I have contacted their awful support team by opening a case and got a beautiful automated reply that makes Zero sense.
We see the importance of this impact on your business and would like to try our best to help you with the issue. However, we are not able to relate a selling account for the email address from which you sent your message. We are sorry for the inconvenience caused.
In this case, we would suggest you to complete account registration or log in to the related marketplace to resend your message by using the registered primary email address that we can assist you better with a further investigation.
How do they think I have opened a case? from the email I have SIGNED/VERIFIED with in to OPEN the case. I have requested a callback several times but they are insistent on sending me these awful automated replies that do not help at all.
Is there a way I can contact them via phone because I am going to go round in circles relying on their automated system.
submitted by /u/GuiltyDonut21
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