AMAZON SELLERS PLEASE HELP

I have signed up for Amazon sellers and as soon as I got accepted I got deactivated. I have sent In all required documents but keep getting this message

“Hello,

We received your submission but do not have enough information to reactivate your account at this time.

Why is this happening?

We were unable to complete the review because you did not provide the documents required for the appeal. For more information on our requirements, review the Amazon Services Business Solutions

How do I reactivate my account? To reactivate your account, please confirm that there is a valid credit card on file and provide one of the following documents in PDF, PNG, JPEG, or GIF format. The documents must be legible, authentic, and unaltered and contain the required information. We do not accept screenshots. The name and address on the document must match the information entered in Seller Central. — A business license if applicable — A utility bill dated within the last 90 days for piped gas, natural gas, electricity, piped water, mobile phone, fixed-line phone, or internet service with name and address visible”

I have sent in my Sellers permit , my DBA files, and yet still get the same message. Someone please help.