Missing inventory

Hi All,

I’m a relatively newish seller and this is my first Q4. I haven’t had any issues with lost/missing inventory till recently. I got an email from Amazon saying that I didn’t send the right number of units for a package sent to them in the beginning of November. However, I know this is not the case, since I have a receipt for the units purchased and don’t have any in my possession. It seems this would have been noted back in the beginning of November when the package was received, not over a month later. I’ve never done a dispute before and was wondering if it was worth the time/energy.

Also, I’ve noticed that another item I’ve sent is missing. I know this item was received as the item was in stock for a few days and was presumably transferred? It is not showing as received currently. I’m pretty sure I have a confirmation that the item was shipped but, I’m just so frustrated at this point!!!

I haven’t been taking pictures of my packed boxes up to this point. Just seems like you have too take so many steps to CYA. Thanks for reading my rant! If you have any tips for avoiding/working through situations like these, please share your wisdom!!