At my job I am fixing a lot of Amazon listings for search suppression, but for some reason, it accepts only a few corrections.

For this common issue, it says it is suppressed due to lacking a color, and department name. Whenever I put these in, it thinks on it for a few days before spitting it right back out. It even acknowledges the changes I previously entered right on the suppression page, but doesn’t say why the previous entry wasn’t good to accept.

For example, I have an item which is all black with no other colors, image of is an all black item. I put in the color map “Black” and under color, I put “Black” again, and in department name, I put “Unisex”

It says “your previous contribution” and lists these things I put.. but it still comes back to me and saying there’s an issue here, even though it identifies that I put in the required information and just not accepting it.

Is this a known bug or am I doing something wrong here?

At my job I am fixing a lot of Amazon listings for search suppression, but for some reason, it accepts only a few corrections.

For this common issue, it says it is suppressed due to lacking a color, and department name. Whenever I put these in, it thinks on it for a few days before spitting it right back out. It even acknowledges the changes I previously entered right on the suppression page, but doesn’t say why the previous entry wasn’t good to accept.

For example, I have an item which is all black with no other colors, image of is an all black item. I put in the color map “Black” and under color, I put “Black” again, and in department name, I put “Unisex”

It says “your previous contribution” and lists these things I put.. but it still comes back to me and saying there’s an issue here, even though it identifies that I put in the required information and just not accepting it.

Is this a known bug or am I doing something wrong here?

My OTD score has dropped from 94% down to the high 60s. I ship the day Amazon says I’m supposed to. I buy the postage and prep the night before. Yet my score keeps dropping. Does amazon count the time you buy the postage as day 1 or does it count from the first scan? I haven’t been able to find an answer to that.

My OTD score has dropped from 94% down to the high 60s. I ship the day Amazon says I’m supposed to. I buy the postage and prep the night before. Yet my score keeps dropping. Does amazon count the time you buy the postage as day 1 or does it count from the first scan? I haven’t been able to find an answer to that.

So you can contact the customer and offer a courtesy refund or customer support. Not sure if Amazon is against you contacting the customer via customer support if there’s not really a problem but the person just thinks the product is cheaply made etc.? Ideally, the goal is to get the buyer to take it down.. what’s the best practice?

So you can contact the customer and offer a courtesy refund or customer support. Not sure if Amazon is against you contacting the customer via customer support if there’s not really a problem but the person just thinks the product is cheaply made etc.? Ideally, the goal is to get the buyer to take it down.. what’s the best practice?

Recently, I have listed two brands via MFN and have found that many of the listings are suppressed immediately for no reason. It does not seem to be an issue of handling time or pricing. We have filed cases and Amazon is claiming our account is in good standing, but there may be an issue with the brand itself. But after it happened twice, it seems very odd. We are added in Brand Registry for both brands.

Has anyone seen this happen before? Is there a way to correct the issue?

Recently, I have listed two brands via MFN and have found that many of the listings are suppressed immediately for no reason. It does not seem to be an issue of handling time or pricing. We have filed cases and Amazon is claiming our account is in good standing, but there may be an issue with the brand itself. But after it happened twice, it seems very odd. We are added in Brand Registry for both brands.

Has anyone seen this happen before? Is there a way to correct the issue?

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Thank you for sharing here in the Community Promotion Post!

The comment section of this monthly feature post is the one place in this subreddit to tell our readers about something of yours. Be sure to include a description with links and respond to any replies you may get. This post is meant to be welcoming, informative and fun. However, know that spam and self-promotion rules here are enforced very strictly in this subreddit

• All comments in this post must follow the site and sub rules

• Accounts which are primairly promotional will likely be banned

• Comments containing email addresses and phone numbers will be removed

• DO NOT ask anyone to PM you, talk privately, sidebar, etc. Those who do this are almost always scammers trying to farm people in private unchallenged

• Failure to follow the rules regarding self-promotion will result in a ban of your account(s) and site(s). Submitting anything you are affiliated with, self-promotion discussion, and lead generation anywhere in the subreddit outside of this post is prohibited. See the subreddit rules BEFORE you attempt to submit links to your work(s) or discuss your business outside of this thread.

• This forum is neither run / moderated by Amazon employees nor is there any guarantee an employee of Amazon will see your participation here and respond. If you wish to discuss something with Amazon, then you will need to contact them through their site

Thank you for sharing here in the Community Promotion Post!