Looking for other FBA sellers who have experienced this specific situation: You had a high-value item that was either cancelled mid-transit by Amazon, refused at delivery before the customer took possession, or returned the same day it was shipped — and Amazon still classified it as ‘Customer Damaged’ in the inventory system and capped your reimbursement at $5,000 or less than full retail value, and then lost the item.

Looking for other FBA sellers who have experienced this specific situation: You had a high-value item that was either cancelled mid-transit by Amazon, refused at delivery before the customer took possession, or returned the same day it was shipped — and Amazon still classified it as ‘Customer Damaged’ in the inventory system and capped your reimbursement at $5,000 or less than full retail value, and then lost the item.

Hey sellers,

Recently ive been dealing with what seems like an attack, our untracked items (sent in envelopes) under $10 are getting a significant amount of “we did not receive it” reports.

We do not ship empty envelopes and this is. happening way too much now and killing our account. Other marketplaces have low cost envelopes with tracking which combat this, but not Amazon.

I dont know if this is random or some sort of competitor attack? We tried charging shipping before and it kills sales and baking in the price for tracking on these items we lose out to the competition.

I am completely lost here for a solution to this?

Does anyone here have experience with this and have any ideas?

Thank you!!

Hey sellers,

Recently ive been dealing with what seems like an attack, our untracked items (sent in envelopes) under $10 are getting a significant amount of “we did not receive it” reports.

We do not ship empty envelopes and this is. happening way too much now and killing our account. Other marketplaces have low cost envelopes with tracking which combat this, but not Amazon.

I dont know if this is random or some sort of competitor attack? We tried charging shipping before and it kills sales and baking in the price for tracking on these items we lose out to the competition.

I am completely lost here for a solution to this?

Does anyone here have experience with this and have any ideas?

Thank you!!

Looking for advice on sourcing directly from retail websites rather than reverse-sourcing from Amazon. How do you efficiently scan through a retailer’s catalog to find profitable ASINs? Any tips on categories, filters, tools, or workflows that save time?

Looking for advice on sourcing directly from retail websites rather than reverse-sourcing from Amazon. How do you efficiently scan through a retailer’s catalog to find profitable ASINs? Any tips on categories, filters, tools, or workflows that save time?

How do you structure your lead tracker? What columns/statuses do you use to manage deals over time vs just approving one-off leads?

How do you structure your lead tracker? What columns/statuses do you use to manage deals over time vs just approving one-off leads?

Not sure if I’m doing anything wrong, meta ads usually see results and sales quite easily.

Or is this how Amazon ads are like?

Not sure if I’m doing anything wrong, meta ads usually see results and sales quite easily.

Or is this how Amazon ads are like?