Locked out of my account due to invalid charge method.
I am essentially locked out of my account due to an alert that said that my charge method for the account is invalid. The card on my account is my business card and it is the same card I used to set up the account and the same card I have had on file for the year plus that I have been operating my amount. I have verified with my bank that there is no issue with the card itself and I tried to just resubmit the card but it is saying that it will take 48 hours to verify.
That wouldn’t be a problem except that I seem to be locked out of doing anything else with my account until this is resolved. My account hasn’t been put on hold and I have received orders but I’m unable to view any details or do any fulfillment until this issue is resolved. I tried to contact support but was essentially told that there was nothing that could be done until the payment info was verified.
Support kept giving me contradictory answers about what I’m supposed to do as far as my orders go in the meantime until they eventually just stopped talking to me. I’m assuming they aren’t allowed to hang up on me, but as far as what I understood from support my customers are just out of luck until they get this issue resolved. Has anyone else had this issue?
submitted by /u/Steelwoolsocks
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How to print ASIN bar code
Help wanted.
I’m trying to get my first product packed up and shipped to Amazon.
I downloaded my ASIN, but it is small on a full sized pdf sheet of paper. When I enlarge to screen grab in order to print on Avery labels, the bars blur too much to be read.
Am I missing a better file to download? I would expect it as a vector so it can be sized without degradation.
Thanks
submitted by /u/TheGenXGardener
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What happens to my FBA inventory and my money if I get suspended?
Im a 3rd party seller of branded products on Amazon. I get my share of inauthentic complaints. When that happens, I need to prove authenticity by sending in invoices. If I don’t do that, I can not sell that particular ASIN anymore. If Amazon refuses to accept my invoices as proof of authenticity and inauthentic complaint starts to add up and this causes Amazon to suspend my account (due to too many inauthentic complaints), will I be able to remove my other FBA inventory from Amazon warehouses? Also, if the account gets suspended for this reason, what happens to the money that is in my account at that time? Will I be able to get my money out?
FYI, I spoke with Amazon about this and they said (1) I will be able to remove other ASINS and (2) I will get my funds back after 90 days.
submitted by /u/sbaeidlloan
[link] [comments]
What happens to my FBA inventory and my money if I get suspended?
Im a 3rd party seller of branded products on Amazon. I get my share of inauthentic complaints. When that happens, I need to prove authenticity by sending in invoices. If I don’t do that, I can not sell that particular ASIN anymore. If Amazon refuses to accept my invoices as proof of authenticity and inauthentic complaint starts to add up and this causes Amazon to suspend my account (due to too many inauthentic complaints), will I be able to remove my other FBA inventory from Amazon warehouses? Also, if the account gets suspended for this reason, what happens to the money that is in my account at that time? Will I be able to get my money out?
FYI, I spoke with Amazon about this and they said (1) I will be able to remove other ASINS and (2) I will get my funds back after 90 days.
submitted by /u/sbaeidlloan
[link] [comments]
How to print ASIN bar code
Help wanted.
I’m trying to get my first product packed up and shipped to Amazon.
I downloaded my ASIN, but it is small on a full sized pdf sheet of paper. When I enlarge to screen grab in order to print on Avery labels, the bars blur too much to be read.
Am I missing a better file to download? I would expect it as a vector so it can be sized without degradation.
Thanks
submitted by /u/TheGenXGardener
[link] [comments]
#522 – 15 Prime Day & AI Strategies to Maximize Amazon Sales – Part 2
Audio version above. Video version below
In part 2 of this two-part Prime Day strategy series, Shivali Patel and Carrie Miller bring together another lineup of Amazon, advertising, AI, logistics, and e-commerce experts to share what sellers should be doing before, during, and after major shopping events like Amazon Prime Day. This episode goes beyond basic discounting and looks at the bigger picture: retargeting high-intent shoppers, optimizing listings for both A9 and Rufus, improving product images, planning inventory, and using external traffic to create more sales opportunities.
The conversation starts with PPC and listing optimization strategies with Vincenzo Toscano, including how to build Sponsored Display campaigns around shoppers who viewed your products but did not buy, analyze competitor reviews with Helium 10, and track share of voice to spot openings when competitors lose visibility. Andrew Bell also walks through Helium 10’s AI Listing Optimizer, showing how sellers can use product images, buyer questions, keywords, and Rufus-focused prompts to create listings that are both searchable and conversion-friendly.
This second installment also dives into overlooked growth channels outside of Amazon. Norm Farrar’s strategy about how sellers should learn how Google Business Profile posts, offers, events, press releases, and deal communities can help drive traffic before, during, and after Prime Day. On the operations side, Burak Yolga explains why inventory check-in timing can make or break a sales event, and why sellers should think carefully about FBA placement, reimbursement audits, FBM backup listings, and omnichannel expansion.
To close out this two-part series, more experts like, Anthony Cofranceso, Mansour Norouzi, Tomer Rabinovich, and Josh Hadley share more ways to make smarter decisions with data and AI, from Prime Day deal structures and post-event remarketing to variation research, customer reporting, hiring workflows, and Market Tracker 360. Whether you are preparing for Prime Day, launching new variations, improving your product detail page, or protecting profit margins, this episode shows how the right preparation can turn a short-term shopping event into long-term brand growth.
In episode 522 of the AM/PM Podcast, Shivali, Carrie, and guest speakers discuss:
- 00:00 – Introduction
- 01:09 – Vincenzo Toscano’s Prime Day And AI Strategies
- 01:25 – Retargeting Shoppers With The Wishlist Snipe Strategy
- 02:40 – Using AI And Review Insights To Improve Listings
- 04:04 – Tracking Competitor Share Of Voice With Market Tracker
- 06:32 – Andrew Bell Shows Helium 10’s AI Listing Optimizer
- 09:49 – AI Product Image Generation And Listing Creative Tools
- 14:03 – Anthony Cofrancesco’s Product Opportunity Explorer Strategy
- 15:37 – Matching PDP Images To Amazon Shopper Priorities
- 19:44 – Using Google Business Profile For Prime Day Traffic
- 24:45 – Press Releases, LLM Visibility, And Deal Communities
- 29:17 – Burak On Prime Day Inventory And FBA Check-In Timing
- 37:39 – Mansoor’s Prime Day Deal And Advertising Timeline
- 48:07 – Using AI To Build Better Customer Reporting Dashboards
- 50:09 – Using Helium 10 Xray And AI For Variation Research
- 54:16 – AI Tools For Hiring, Team Updates, And Market Tracking
Enjoy this episode? Want to be able to ask questions to Leo Sgovio live in a small group with other 7 and 8-figure Amazon sellers? Join the Helium 10 Elite Mastermind and get quarterly workshops, monthly training, and networking calls with Leo at h10.me/elite
Make sure to subscribe to the podcast on iTunes, Spotify, or wherever you listen to our podcast!
💰 Get Helium 10 with a special discount to start or scale your e-commerce business here: https://h10.me/h10
Want to absolutely start crushing it on eCommerce and make more money? Follow these steps for helpful resources to get started:
- Get the Ultimate Resource Guide from Bradley Sutton, Carrie Miller, and Shivali Patel for tools and services that he uses every day to dominate on Amazon!
- New to Selling on Amazon? Freedom Ticket offers the best tips, tricks, and strategies for beginners just starting out! Sign up for Freedom Ticket.
- Trying to Find a New Product? Get the most powerful Amazon product research tool in Black Box, available only at Helium 10! Start researching with Black Box.
- Want to Verify Your Product Idea? Use Xray in our Chrome extension to check how lucrative your next product idea is with over a dozen metrics of data! Download the Helium 10 Chrome Extension.
- The Ultimate Software Tool Suite for Amazon Sellers! Get more Helium 10 tools that can help you optimize your listings and increase sales for a low price! Sign up today!
- Does Amazon Owe YOU Money? Find Out for FREE! If you have been selling for over a year on Amazon, you may be owed money for lost or damaged inventory and not even know it. Get a FREE refund report to see how much you’re owed!
- Check out our other Amazon FBA podcasts including the Serious Sellers Podcast, as well as our Spanish and German versions!
- You can also listen to the AM/PM Podcast on YouTube here!
The post #522 – 15 Prime Day & AI Strategies to Maximize Amazon Sales – Part 2 appeared first on AM/PM Podcast.
Should I keep an unprofitable campaign running for organic ranking?
I have a product that has a low rating. Right now I am just running one auto campaign that is losing money but TACoS is low and I am still making money as a whole each week, though not a lot. The campaign doesn’t spend its budget and contributes to almost no sales (I also get little sales overall) but I’m worried if I pull it and have no ad campaigns that I will losing organic sales. What should I do? Thanks!
submitted by /u/Big_Seat2545
[link] [comments]
Should I keep an unprofitable campaign running for organic ranking?
I have a product that has a low rating. Right now I am just running one auto campaign that is losing money but TACoS is low and I am still making money as a whole each week, though not a lot. The campaign doesn’t spend its budget and contributes to almost no sales (I also get little sales overall) but I’m worried if I pull it and have no ad campaigns that I will losing organic sales. What should I do? Thanks!
submitted by /u/Big_Seat2545
[link] [comments]
Missing Package – Advice Needed
Hi there. I had a box of fba inventory that was never scanned by UPS from my prep center. Other boxes in the shipment were delivered to amazon but not this one. It is now missing and UPS claims since it was never scanned then they never received it, and my prep center is putting blame on UPS. I additionally opened a case with Amazon but it doesnt seem to be going anywhere. I feel stuck because no one seems to want to take responsibility. I was hoping for some advice for people who have been in similar situations as I am sure this is pretty common – how can I get reimbursed for this inventory? I have limited power with UPS since the label is created from amazon themselves and not me. Thanks!
submitted by /u/rj85l
[link] [comments]
Missing Package – Advice Needed
Hi there. I had a box of fba inventory that was never scanned by UPS from my prep center. Other boxes in the shipment were delivered to amazon but not this one. It is now missing and UPS claims since it was never scanned then they never received it, and my prep center is putting blame on UPS. I additionally opened a case with Amazon but it doesnt seem to be going anywhere. I feel stuck because no one seems to want to take responsibility. I was hoping for some advice for people who have been in similar situations as I am sure this is pretty common – how can I get reimbursed for this inventory? I have limited power with UPS since the label is created from amazon themselves and not me. Thanks!
submitted by /u/rj85l
[link] [comments]
